Certificate IV Hospitality Applications
Contact us on 8100 1900 or use our online contact form to discuss payment and study options for yourself or your staff for the Certificate IV Hospitality.
Unit Overview
This qualification provides you with the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undretaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.
Job Roles
Individuals with this qualification are able to perform roles such as
- supervising the operation of a bar or restaurant
- supervising activities of a front desk or reception
- supervising concierge services
- supervising gaming operations
Career Opportunities
Possible job titles include
- food and beverage supervisor
- front office supervisor
- concierge
- gaming supervisor
Prerequisites
There are no pre-requisites for entry to this qualification.
Units of Competency
To achieve a Certificate IV Hospitality 26 units must be completed including 14 core units and 12 elective units as follows:
Core Units
| SITXCOM001A | Work with colleagues and customers |
| SITXCOM002A | Work in a socially diverse environment |
| SITXOHS001A | Follow health, safety and security procedures |
| SITXOHS002A | Follow workplace hygiene procedures |
| SITXCCS002A | Provide quality customer service |
| SITXCOM003A | Deal with conflict situations |
| SITXFIN003A | Interpret financial information |
| SITXHRM001A | Coach others in job skills |
| SITXHRM005A | Lead and manage people |
| SITXINV001A | Receive and store stock |
| SITXINV002A | Control and order stock |
| SITXMGT001A | Monitor work operations |
| SITXOHS004A | Implement and monitor workplace health, safety and security procedures |
| SITHIND003A | Provide and coordinate hospitality service |
Elective Units
Suggested electives shown. These can be changed to suit your requirements.
| SITHFAB001A | Clean and tidy bar areas |
| SITHFAB002A | Operate a bar |
| SITHFAB004A | Provide food and beverage service |
| SITHFAB005A | Provide table service of alcoholic beverages |
| SITHFAB009A | Provide responsible service of alcohol |
| SITHFAB010A | Prepare and serve non-alcoholic beverages |
| SITHFAB011A | Develop and update food and beverage knowledge |
| SITHFAB012A | Prepare and serve espresso coffee |
| SITXHRM003A | Roster staff |
| SITHGAM001A | Attend gaming machines |
| SITHGAM006A | Provide responsible gambling services |
| SITXFIN004A | Manage finances within a budget |
Ground Floor 99 Frome Street, Adelaide SA 5000
Phone: 08 8100 1900 Fax: 08 8100 1999
ABN: 23 211 764 012 | RTO: 40259