BSB40807 Certificate IV Frontline Management
Course Information
This course is suited to individuals who would like to provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. The course will provide participants with the opportunity to build skills and knowledge across a broad range of management areas.
Career Opportunities
On completion of this course you will be able to work in possible job roles of
- Coordinator
- Supervisor
- Team leader
Prerequisites
There are no prerequisites for entry to this qualification.
Units of Competency
To achieve a Certificate IV Frontline Management 10 units must be completed including 4 core units and 6 elective units as follows:
Core Units
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT402A | Implement operational plan |
| BSBOHS407A | Monitor a safe workplace |
| BSBWOR402A | Promote team effectiveness |
Elective Units
| BSBCUS401A | Coordinate implementation of customer service strategies |
| BSBMGT403A | Implement continuous improvement |
| SITXHRM001A | Coach others in job skills |
| BSBWOR401A | Establish efective workplace relationships |
| BSBWOR404A | Develop work priorities |
| BSBCUS403A | Implement customer service standards |
Information for Employers
If you are an employer electives can be chosen to suit your establishments needs. For more information see Staff Training Solutions.
Hospitality Group Training
Ground Floor 99 Frome Street, Adelaide SA 5000
Phone: 08 8100 1900 Fax: 08 8100 1999
ABN: 23 211 764 012 | RTO: 40259
Ground Floor 99 Frome Street, Adelaide SA 5000
Phone: 08 8100 1900 Fax: 08 8100 1999
ABN: 23 211 764 012 | RTO: 40259