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Nationally Recognised Training

BSB31207 Certificate III Frontline Management

Course Information

This course is suited to individuals who would like to provide basic leadership and guidance to small groups and have limited responsibility for the effective functioning and performance of the group and its work outcomes.  The course will provide participants with skills in basic supervision.

Career Opportunities

On completion of this course you will be able to work in possible job roles of

  • Supervisor
  • Team leader

Prerequisites

There are no prerequisites for entry to this qualification.

Units of Competency

To achieve a Certificate III in Frontline Management, 6 units must be completed including 4 core units and 2 elective units as follows:

Core Units

BSBCMN311B Maintain workplace safety
BSBFLM30C Contribute to effective workplace relationships
BSBFLM312B Contribute to team effectiveness
BSBWOR301A Organise personal work priorities & development

Elective Units

BSBCUS301A Deliver and monitor a service to customers
BSBFLM309C Support continuous improvement systems and processes

Information for Employers

If you are an employer electives can be chosen to suit your establishments needs. For more information see Staff Training Solutions.

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