Hospitality Group Training Inc. Privacy Policy

Personal information gathered by Hospitality Group Training (HGT) must only be used for the purpose agreed by both the provider of information and HGT. In this instance personal information is information that allows others to identify you. It includes your name, age, gender, contact details, as well as your health and employment information.

Information is gathered at a number of different levels and these are best described as:

Applicants/Potential Employees
Current Employees
Past Employees
Host Employers

The Privacy Act provides for exemptions from coverage in the following circumstances;

An act done or practice engaged in by an organisation that is or was an employer of an individual, if the act or practice is directly related to:

(a) a current or former employment relationship between the employer and the individual; and
(b) an employee record held by the organisation and relating to the individual.

Regardless of these exemptions, HGT will not disseminate information collected for the purpose of capital gain, marketing or any other activity that compromises the privacy rights of the individual/entity.

Under no circumstances will information be sold to external agencies for marketing purposes.

Applicants/Potential Employees

Information is collected from individuals who seek employment opportunities via HGT. This information may be in the form of a resume – forwarded by the applicant by mail, fax or e-mail.

Upon receipt of this information, the applicant will be contacted by HGT via mail, email or telephone to organise an interview. At this point the applicant will be advised as to what we intend to do with their information and HGT will seek their consent. If consent is not forthcoming, HGT will be unable to provide any service and will destroy their information via Intershred (secure document collection & destruction). Applications will remain on file indefinitely and should the applicant wish to withdraw consent, this can be done at anytime and must be forwarded to HGT in writing.

Current Employees

Information is collected on current employees throughout their term of employment. Information is also gathered from other parties that could include host employers, TAFE Institutes and Workers Compensation Agents. This information is collated and stored and available to the employee should they request access to these records.

Throughout the term of employment, information relating to an employee’s TAFE (attendance patterns & results), prior placements and host feedback will be communicated to host employers and other 3rd parties periodically.

Should a current employee ring or call at the office to access personal information, an identification check needs to be conducted before any information can be released. Should a parent/guardian call requesting information on their progress, this information can be given freely if the employee is under 18 years of age. If they are over 18, the parent/guardian needs to be made aware of HGT’s privacy policy and further enquiries should be referred to the Executive Officer.

Employees can, from time to time, be required to work at the HGT office for a number of reasons. Any employee required to work in this mode will be required to complete a confidentiality clause for privacy reasons.

Upon commencement of employment, all employees will be given a copy of HGT’s Privacy Policy at the induction point.

Past Employees

Once an employee is terminated their information is archived. This information will be made available to the employee upon request. The employee will be subject to an identification check prior to the release of any information.

Employees frequently request HGT to act as a reference point for them. No written references will be issued for any employees – only verbal. The Executive Officer is the only authorised official of HGT who can act as a referee.

Host Employers

General information pertaining to host employers is collected periodically via surveys and information updates. This information is collated and is for the use of HGT staff in the course of day to day work. Some information will be relayed to 3rd parties. This information would relate to satisfying statutory requirements in most instances.

Information on applicants and current employees may be relayed to host employers. This would only be in the instance of a host looking at applicants on the basis of employment. The host employer may view this information and must dispose of this information appropriately and in accordance with the requirements of the Privacy Act 1988 and National Privacy Principles.

When a host employer enters into an employment relationship with HGT, the host employer will be given a copy of HGT’s Privacy Policy at the induction point.

Other Third Parties

There will be occasions when information on employees or/and host employers will be relayed to 3rd parties. Generally these 3rd parties may include:

TAFE Institutes
Workers Compensation Claims Agent
Department of Education, Training and Employment.
Business SA - Australian Apprenticeships Centre

The information is generic in nature and is forwarded to 3rd parties in the instances when it is deemed necessary to ensure HGT complies with the provisions or relevant statutes, regulations, by-laws and requirements of Commonwealth, State and Local Government authorities.